Shipping Policy

Shipment Processing Time

Same day deliver, seven days a week, within Dubai, UAE. 

Next day delivery throughout the UAE & next day dispatch for international shipments.  

Shipment Confirmation & Order tracking

All customers will receive a shipment confirmation with a tracking number once item(s) have dispatched. 

Damages

If you received your order damaged, please contact hello@houseofjay.comPlease save all packaging materials and damaged goods before filing a claim.